{"id":13,"date":"2023-04-20T19:13:03","date_gmt":"2023-04-20T19:13:03","guid":{"rendered":"https:\/\/gadhouse.com\/th\/?page_id=13"},"modified":"2026-01-13T05:41:07","modified_gmt":"2026-01-13T05:41:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/gadhouse.com\/th\/refund_returns\/","title":{"rendered":"Refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a194d77 e-flex e-con-boxed e-con e-parent\" data-id=\"a194d77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b62093 e-flex e-con-boxed e-con e-child\" data-id=\"8b62093\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-139a807 e-flex e-con-boxed e-con e-child\" data-id=\"139a807\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f20090 elementor-widget elementor-widget-heading\" data-id=\"1f20090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return \/ Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59bfc0a elementor-widget elementor-widget-heading\" data-id=\"59bfc0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Returns \/ Refunds<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa4ae5 elementor-widget elementor-widget-text-editor\" data-id=\"6aa4ae5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/p><p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p><p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p><p>To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.<br \/><br \/>Note for Thailand purchases: Defective or damaged items are eligible for product replacement within 7\u201314 business days from the purchase date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2730d elementor-widget elementor-widget-toggle\" data-id=\"5d2730d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9761\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9761\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 32 32\" width=\"512\"><g id=\"add,-cross,-plus,-sign\" fill=\"none\" fill-rule=\"evenodd\"><path id=\"Path\" d=\"m17 4v11h11v2h-11v11h-2v-11h-11v-2h11v-11z\" fill=\"rgb(0,0,0)\" fill-rule=\"nonzero\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 100 100\" width=\"512\"><path d=\"m2.5 45.809h95v8.383h-95z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">REFUNDS (IF APPLICABLE)<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9761\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9761\"><p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p><p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9762\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9762\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 32 32\" width=\"512\"><g id=\"add,-cross,-plus,-sign\" fill=\"none\" fill-rule=\"evenodd\"><path id=\"Path\" d=\"m17 4v11h11v2h-11v11h-2v-11h-11v-2h11v-11z\" fill=\"rgb(0,0,0)\" fill-rule=\"nonzero\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 100 100\" width=\"512\"><path d=\"m2.5 45.809h95v8.383h-95z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">LATE OR MISSING REFUNDS (IF APPLICABLE)<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9762\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9762\"><p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p><p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p><p>Next contact your bank. There is often some processing time before a refund is posted.<\/p><p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at Brad@gadhouse.com.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9763\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9763\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 32 32\" width=\"512\"><g id=\"add,-cross,-plus,-sign\" fill=\"none\" fill-rule=\"evenodd\"><path id=\"Path\" d=\"m17 4v11h11v2h-11v11h-2v-11h-11v-2h11v-11z\" fill=\"rgb(0,0,0)\" fill-rule=\"nonzero\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 100 100\" width=\"512\"><path d=\"m2.5 45.809h95v8.383h-95z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">SALE ITEMS (IF APPLICABLE)<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9763\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9763\"><p>Only regular priced items may be refunded, unfortunately sale items cannot be refunded.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9764\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9764\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 32 32\" width=\"512\"><g id=\"add,-cross,-plus,-sign\" fill=\"none\" fill-rule=\"evenodd\"><path id=\"Path\" d=\"m17 4v11h11v2h-11v11h-2v-11h-11v-2h11v-11z\" fill=\"rgb(0,0,0)\" fill-rule=\"nonzero\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 100 100\" width=\"512\"><path d=\"m2.5 45.809h95v8.383h-95z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">EXCHANGES (IF APPLICABLE)<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9764\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9764\"><p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at <a href=\"mailto:cs@gadhouse.com\">cs@gadhouse.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9765\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-9765\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 32 32\" width=\"512\"><g id=\"add,-cross,-plus,-sign\" fill=\"none\" fill-rule=\"evenodd\"><path id=\"Path\" d=\"m17 4v11h11v2h-11v11h-2v-11h-11v-2h11v-11z\" fill=\"rgb(0,0,0)\" fill-rule=\"nonzero\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 100 100\" width=\"512\"><path d=\"m2.5 45.809h95v8.383h-95z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Gifts<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9765\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-9765\"><p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p><p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.<\/p><p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p><p>Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-9766\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-9766\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 32 32\" width=\"512\"><g id=\"add,-cross,-plus,-sign\" fill=\"none\" fill-rule=\"evenodd\"><path id=\"Path\" d=\"m17 4v11h11v2h-11v11h-2v-11h-11v-2h11v-11z\" fill=\"rgb(0,0,0)\" fill-rule=\"nonzero\"><\/path><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"512\" viewbox=\"0 0 100 100\" width=\"512\"><path d=\"m2.5 45.809h95v8.383h-95z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">1-Year Warranty for Adapters<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9766\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-9766\"><p>Adapters for Gadhouse turntables are now covered under a 1-year warranty from the date of purchase.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return \/ Refund Policy Returns \/ Refunds Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":6,"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":93268,"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/pages\/13\/revisions\/93268"}],"wp:attachment":[{"href":"https:\/\/gadhouse.com\/th\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}